Yes, you can, but this requires prior arrangement and comes with an additional fee.
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Frequently Asked Questions
You can pay in cash or by card when you pick up the car, make an advance payment via an invoice from a company or individual, or pay online using a payment link.
A €300 security deposit is required. It must be paid in cash upon vehicle pickup or by bank transfer at least three days before pickup. The deposit will be refunded upon vehicle return, provided the car is returned clean and with a full tank, in accordance with the booking terms. RENTACARSLO reserves the right to change the deposit amount at its discretion.
Yes, you can rent a car at RENTACARSLO without a credit card.
The mileage limit is 500 km per day. If you exceed this limit, an additional charge of €0.10 per kilometer will apply.
You can pick up the car at our rental location in Mestre, at Viale Stazione, 30171 Venezia (VE). You can also request delivery to your address. This is a paid service, and the cost will be provided upon request. For example, delivery to Marco Polo Airport costs €30.
A day is considered 24 hours from the time the car is picked up. If the rental exceeds the 24-hour period, the next day is charged as an additional day. Extra time is charged separately.
Yes, you can drive the rental car outside of Italy, but you need to inform us in advance about the countries you plan to visit. We will include the necessary permits in your rental agreement. Please note, driving outside of Italy without prior approval is not allowed.
When booking a car, please provide the date, time, and location for pick-up and return. The rental price will be automatically calculated, and you’ll be able to proceed with the booking. Please note that if you book a car less than 24 hours before pick-up, additional confirmation from our representative will be required.
To confirm the booking, an advance payment of 30% of the rental price is required. In the event of cancellation less than five (5) days (120 hours) prior to the scheduled vehicle pick-up, or in the event of no-show at the agreed time and place without prior notice, the advance payment shall be non-refundable. The rental term and total rental amount shall remain unchanged.
Yes, you can return the car earlier, but please notify us in advance. However, please note that payment for unused days is non-refundable unless previously agreed upon.
The rental price is based on pick-up and drop-off during working hours (from 9:00 to 18:00). For non-working hours, the following additional charges will apply: at 8:00 – €10, at 19:00 – €10, from 20:00 to 21:00 – €35, from 22:00 to 7:00 – €50. This surcharge is automatically calculated on the website when pricing your rental.
Yes, but it’s not recommended. Without prior approval and written confirmation, a €70 penalty will be deducted from your deposit, and you’ll also be charged for the additional rental time beyond what’s stated in the agreement.
The rental price includes standard basic insurance, which covers third-party liability, and a “Green Card” for international coverage outside of Italy. It also includes additional insurance for windows and mirrors. For rentals longer than 7 days, you have the option to purchase comprehensive insurance (CASCO) at a daily rate of €9 to €13, depending on the car. The deductible ranges from €350 to €550.
Yes, a second driver can be added for free, but only with prior approval.
Yes, you can rent a car in this case, but it requires purchasing additional comprehensive insurance (CASCO) and providing an €800 deposit plus the deductible amount.
International driver’s license, type B, issued at least 36 months ago and valid until the end of the trip.
Yes, you are responsible for paying tolls on roads in Italy and any other countries you travel through.
All our vehicles undergo regular maintenance and inspections. You are responsible for the condition of the car’s tires (e.g., cuts, punctures, etc.), the battery, and interior and exterior lights (drivers are expected to know how to replace headlights, and a spare set is provided in the car). Additionally, you are responsible for maintaining the fuel level and ensuring there is enough fuel throughout the rental period.
If your car breaks down, RENTACARSLO d.o.o provides full technical support and access to additional roadside assistance. If the breakdown is due to normal wear and tear, this support is free of charge. However, if the issue results from misuse or violation of rental terms, the cost of assistance will be charged to the renter.
You can download the rental agreement using the link provided here.
Our Benefits That We Offer
Why is it profitable to rent a car from us?
No funds held
We don’t freeze your funds in a bank account. Instead, you simply leave a cash deposit.
Free Cancellation
Plans changed? You can cancel your reservation without any penalties.
Travelling abroad
If you travel abroad, tell us the countries you are visiting in advance and they will be included in our agreement.
No fees for 2nd driver
We will not charge extra for additional driver.
Quick car pickup
Fast and Easy Car Pickup – Only 5 Minutes After Meeting Our Representative!
How to get a car step by step
Just follow the simple instructions. If you still have questions, then read the FAQ or contact us.
Choose a car, specify the dates and desired options (pick up and return location, baby seat etc) and send us an order.
We will contact you to reserve the car.
In order to confirm your reservation you can make a 30% advance payment. You can pay the car rental upon receipt in cash or by card.
